Monthly Archives: January 2020

It’s character building…

Just read an awesome blog post about parents of kids with special needs. I am stealing this line from the author (Heather McCain – thanks, Heather), because it fits in so many contexts, including diabetes: Strength is BUILT. Knowledge is ACQUIRED. … Continue reading

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Customer Service is dead

What happened to customer service? Here’s my PSA (opportunity): If you want loyal customers, who will spread the word about your product, have amazing customer service. Don’t make us look it up online if we’ve gone to the effort to … Continue reading

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Acceptance

The back drop to the whole language movement is acceptance. It’s time to move beyond “meeting people where they are” and start accepting people where they are. I’ve heard horror stories about people who’ve gone to a provider reporting pain … Continue reading

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Recipes for someone who doesn’t love to cook

I cook because if I didn’t it would be take out or canned/frozen food every day/night. I feel responsible for my kids’ health as well as my own, so I cook. Interestingly, breakfast and lunch don’t bother me. It’s supper … Continue reading

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#TCDiabetes 10th Anniversary

Teachers College (the Graduate School of Education, Health, and Psychology at Columbia University) launched the world’s first Master of Science in Diabetes Education and Management (#TCDiabetes) in September, 2011. That was the first time academic preparation for the specialty of … Continue reading

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2020 Year of the Nurse

What a great title for our new year and new decade. The year of the nurse. In much of my work I discuss the negative impact of labels, yet nurse is a label I wear with great honor and pride. I … Continue reading

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